Privacy Policy

Information you provide to us

• Contact form submissions — name, email address, and message content when you reach out through our contact page.
• Meeting scheduling — name, email address, your timezone, any notes you enter, and the email address of every additional guest you add when booking a call through our scheduling widget. Adding a guest gives us their address as well as yours.
• Email correspondence — messages and attachments sent directly to our email addresses.

Information collected by analytics

The Site is a set of static files and we run no server of our own that logs your visit. Everything below is collected by the analytics tools named in clause 4, on every visit, from the moment the page loads.

• Usage data — pages visited, time spent on pages, browser type, operating system, and referring URLs.
• IP address — used for geographic analytics and security.
• Cookies and local storage — small data files placed on your device. See clause 5.

• To respond to your enquiries and provide the services you have requested.
• To schedule and conduct discovery calls and project consultations.
• To send relevant project proposals, status updates, and invoices.
• To improve the content and functionality of our Site.
• To analyse aggregate usage trends using anonymised data.
• To comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

If you are located in the European Economic Area, our legal basis for processing your data is:

We state this plainly rather than claim a consent we do not collect: analytics load on every visit and we do not ask you to accept them first. If you are in the EEA or the UK you may object to processing based on legitimate interests, and you may ask us to erase what has been collected about your visits — clause 7 explains how, and clause 5 explains how to stop the collection yourself.

We may share your information with:

• HubSpot — processes contact form submissions and stores the enquiry. See HubSpot's Privacy Policy.
• Google (Apps Script) — runs the scheduling widget and processes the meeting bookings made through it. See Google's Privacy Policy.
• Google Analytics — site usage analytics, loaded on every visit.
• Microsoft Clarity — session analytics, loaded on every visit.
• Legal and compliance — if required by law or court order.

All third-party processors are contractually obliged to protect your data and may only use it for the purposes we specify.

We use the following types of cookies:

Analytics load on every visit, so your browser is where you turn them off: it can block cookies for this site, delete the ones already stored, or refuse third-party cookies outright, and any of those takes effect before our code runs. Blocking them does not affect your access to any part of the Site, though it may affect features that remember a preference.

Advertising. This Site loads no advertising or retargeting tag, and we run no retargeting audiences from it. Our Google Analytics property is linked to a Google Ads account for conversion measurement, and the Site's consent declaration reports advertising permissions as granted so that measurement is not degraded. If you would rather not be measured this way, the browser controls above stop the collection at source.

• Contact form submissions — retained for 24 months or until the enquiry is resolved, whichever is longer.
• Client project data — retained for 8 years, matching the period the Companies Act, 2013 requires books of account and related records to be preserved.
• Analytics data — retained in anonymised, aggregated form for up to 26 months.

After the applicable retention period, data is securely deleted or anonymised.

Depending on your jurisdiction, you may have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — request correction of inaccurate data.
• Erasure — request deletion of your personal data ("right to be forgotten").
• Portability — receive your data in a structured, machine-readable format.
• Restriction — request that we limit processing of your data.
• Objection — object to processing based on legitimate interests.
• Withdraw consent — where processing is based on consent, you can withdraw at any time.

To exercise any of these rights, contact us at contact@cloudalgo.com. We will respond within 30 days.

We implement commercially reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. All data transmission over the Site uses HTTPS encryption.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, and you provide information at your own risk.

Our Site may link to third-party websites including GitHub, LinkedIn, and the Salesforce AppExchange. These sites have their own privacy policies. We are not responsible for the privacy practices of external sites and encourage you to review their policies before providing any personal information.

CloudAlgo Private Limited is incorporated in India, and our processing of personal data is governed by Indian law — principally the Digital Personal Data Protection Act, 2023 and the rules made under it, together with the Information Technology Act, 2000 and the reasonable-security-practices rules made under it for as long as those remain in force. Where you are in the EEA or the UK, the GDPR rights set out in clauses 3 and 7 apply to you in addition.

Under the DPDP Act you may ask us to access, correct, complete, update, or erase the personal data we hold about you, nominate another person to exercise those rights on your behalf if you die or become incapacitated, and raise a grievance about how we have handled your data. You may also complain to the Data Protection Board of India if you are not satisfied with our response.

Grievance Officer

Any grievance about the handling of your personal data may be addressed to our Grievance Officer, who is required to acknowledge and redress it within the period the law allows:

• Name — Sandeep Kumar
• Designation — Grievance Officer, CloudAlgo Private Limited
• Email — contact@cloudalgo.com
• Post — 115 Irish, Manglam Aananda, Jaipur, Rajasthan, India
• Telephone — +91 6377 360659

We acknowledge every grievance on receipt and respond substantively within 30 days.

Governing law. This Privacy Policy is governed by the laws of India, and the courts at Jaipur, Rajasthan have exclusive jurisdiction over any dispute arising from it — without prejudice to any right you have to complain to the Data Protection Board of India, or to a supervisory authority in your own country where local law gives you one.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with a revised date in force. We encourage you to review this page periodically.

For questions, data requests, or concerns about this Privacy Policy, contact our data controller: CloudAlgo Private Limited, 115 Irish, Manglam Aananda, Jaipur, Rajasthan, India — contact@cloudalgo.com, +91 6377 360659.

If you are in the EU or EEA and believe we have not handled your request adequately, you have the right to lodge a complaint with your local data protection authority.