Privacy Policy

CloudAlgo ("we", "us", or "our") operates cloudalgo.com (the "Site"). This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the choices you have regarding your data.

By using our Site or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information you provide to us

• Contact form submissions — name, email address, and message content when you reach out through our contact page.
• Meeting scheduling — name, email, and any notes entered when booking a consultation via our scheduling widget.
• Email correspondence — messages and attachments sent directly to our email addresses.

Information collected automatically

• Usage data — pages visited, time spent on pages, browser type, operating system, and referring URLs.
• IP address — used for geographic analytics and security.
• Cookies & local storage — small data files placed on your device (see Cookies section).

2. How We Use Your Information

• To respond to your enquiries and provide the services you've requested.
• To schedule and conduct discovery calls and project consultations.
• To send relevant project proposals, status updates, and invoices.
• To improve the content and functionality of our Site.
• To analyse aggregate usage trends using anonymised data.
• To comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, our legal basis for processing your data is:

4. Data Sharing

We may share your information with:

• Formspree — processes contact form submissions. See Formspree's Privacy Policy.
• Calendly / scheduling providers — processes meeting bookings.
• Google Analytics — anonymised site usage analytics (if enabled).
• Legal & compliance — if required by law or court order.

All third-party processors are contractually obligated to protect your data and may only use it for the purposes we specify.

5. Cookies & Tracking

We use the following types of cookies:

You can disable cookies through your browser settings. Note that disabling cookies may affect some Site functionality. We do not use advertising or tracking cookies.

6. Data Retention

• Contact form submissions — retained for 24 months or until the enquiry is resolved, whichever is longer.
• Client project data — retained for 7 years to comply with tax and legal obligations.
• Analytics data — retained in anonymised, aggregated form for up to 26 months.

After the applicable retention period, data is securely deleted or anonymised.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — request correction of inaccurate data.
• Erasure — request deletion of your personal data ("right to be forgotten").
• Portability — receive your data in a structured, machine-readable format.
• Restriction — request that we limit processing of your data.
• Objection — object to processing based on legitimate interests.
• Withdraw consent — where processing is based on consent, you can withdraw at any time.

To exercise any of these rights, contact us at contact@cloudalgo.com. We will respond within 30 days.

8. Security

We implement commercially reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. All data transmission over the Site uses HTTPS encryption.

However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, and you provide information at your own risk.

9. Third-Party Services & Links

Our Site may link to third-party websites including GitHub, LinkedIn, and the Salesforce AppExchange. These sites have their own privacy policies. We are not responsible for the privacy practices of external sites and encourage you to review their policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

For questions, data requests, or concerns about this Privacy Policy, please contact our data controller:

If you are in the EU/EEA and believe we have not handled your request adequately, you have the right to lodge a complaint with your local data protection authority.